Merchant Support Knowledge Base
The knowledge base is organized into different categories; please select a category to view the solution title. Solutions will appear within the same pane as their titles.
- Billing and Payment (24)
- Product Feed / Listings (57)
- Login/Password (2)
- Click Fraud (4)
- Category Mapping (6)
- User Guides and Forms (11)
- The ROI Tracker (29)
- Surveys, Becoming a Trusted Store (32)
- Store Information (15)
- Adding a Store Phone Number (3)
- Reviews (4)
- Bidding (10)
- Account Activation / Termination (12)
- Policies and Agreements (9)
- Shopping.com Search Results (6)
- Storefront/Datafeed Providers (11)
- Adding a Store Logo (11)
- How do I add my store logo to my Store Information page?
- How can I have my logo appear with my product listings?
- How can I remove my logo from my product listings?
- Can I add my store logo to the survey?
- What are the requirements for a store logo?
- Why does my logo not appear on Shopping.com?
- My logo includes my store phone number, can I use that on Shopping.com?
- Why are my average CPC's higher than my bid?
- What is the advantage of having store logo?
- How can I install the add-on logo?
- What is the difference between the store info logo and the Add-Ons logo?
