Merchant Support Knowledge Base
The knowledge base is organized into different categories; please select a category to view the solution title. Solutions will appear within the same pane as their titles.
- Billing and Payment (24)
- Product Feed / Listings (57)
- Login/Password (2)
- Click Fraud (4)
- Category Mapping (6)
- User Guides and Forms (11)
- The ROI Tracker (29)
- Surveys, Becoming a Trusted Store (32)
- Store Information (15)
- Adding a Store Phone Number (3)
- Reviews (4)
- Bidding (10)
- Account Activation / Termination (12)
- Policies and Agreements (9)
- Shopping.com Search Results (6)
- Storefront/Datafeed Providers (11)
- Adding a Store Logo (11)
- How do I display both the UPS calculations and FREE shipping?
- How can I change my display name?
- How do I configure my state sales tax information?
- How do I configure shipping if items are shipped from different locations?
- How do I review or update my store information page?
- How do I setup flat rate shipping?
- Why are my products displayed without shipping or stock information?
- How do I indicate if my product is refurbished, used or new?
- How do I add stock availibility to my product listings?
- What is the difference between the “Display name” and the “Company name” ?
- Why does my store display name have a space?
- What are the options to configure shipping?
- I selected states for TAX , can I go back to "Tax Not Included"?
- What is the difference between the store info logo and the Add-Ons logo?
- I need to change my website URL. What should I do?
