Merchant Support Knowledge Base
The knowledge base is organized into different categories; please select a category to view the solution title. Solutions will appear within the same pane as their titles.
- Billing and Payment (24)
- Product Feed / Listings (57)
- Login/Password (2)
- Click Fraud (4)
- Category Mapping (6)
- User Guides and Forms (11)
- The ROI Tracker (29)
- Surveys, Becoming a Trusted Store (32)
- Store Information (15)
- Adding a Store Phone Number (3)
- Reviews (4)
- Bidding (10)
- Account Activation / Termination (12)
- Policies and Agreements (9)
- Shopping.com Search Results (6)
- Storefront/Datafeed Providers (11)
- Adding a Store Logo (11)
- How do I get listed in the "Additional Resources" program
- Why can I only find some of my products live on Shopping.com?
- What are the Shopping.com “Featured Store” and “Featured Product” placements?
- What is Shopping.com’s “Smart Buy” program?
- What is the sort order of search result listings?
- Why does my product not show up on Epinions?
